Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at returns@bikini-sunrise.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
Bikini Sunrise
Attn: Returns
RMA #
Studio 84
12 Rathbone Market
Barking Road
London, E16 1GZ
Return shipping charges will be paid or reimbursed by us.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least thirty (30) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
The following items cannot be returned:
● Any Jewellery (Earrings, Bracelets, Anklets, Necklaces) outside of it´s original packeging.
● Swimsuits (All Bikinis).
● Worn, Damaged, Soiled or Laundered items.
● Any item returned after 14 days from date of receipt.
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Please Note
● Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
+447762769441
returns@bikini-sunrise.com
This return policy was created using Termly’s Return and Refund Policy Generator.